About Shoffr — India's premium all-electric chauffeur service

Shoffr is a premium ride-hailing service that currently operates an exclusive fleet of 250+ BYD electric SUVs across Bangalore, Delhi NCR, and Hyderabad. Shoffr works on an advance booking model - and offers airport transfers, city rides/rentals, and outstation trips for individuals, families, events, and corporates.

Shoffr started with the dual objectives of building a sustainable business + a great & reliable service that we'd love to use ourselves. We can't really change traffic, but we promise to make it more comfortable & peaceful for you! Launched in November 2022 with 2 cars, Shoffr bootstrapped to 75 cars before raising $1.1 million in March 2024. This investment came from 115 customers - in what was perhaps India's first user-only round.

Experience matters to us - we treat you like we would've liked to be treated. And this principle trickles down to all aspects of our business. For example, all teams including Operations and drivers refer to our customers/users as 'guests'. In an otherwise transactional industry, building relationships with guests is one of our core values.

We don't do any marketing, we don't spam you, and we don't track your data across your device - instead, we believe in creating delight and hope that if we succeed, you will come back for a Shoffr. Which is why we have only grown via word-of-mouth, and the brand love we've earned is disproportionately higher than our scale. As a result, we've served more than 4.5L trips since launch and have one of the highest retention rates across industries.

We do make mistakes, and we're honest about owning them when we do. Given the people-heavy nature of our operations and the dependency on traffic, it's possible for things to go wrong. How we resolve issues also derives its principles from how we would've liked to be treated in such situations. And your feedback is what helps us maintain and constantly upgrade the gold standard we're now known for.

We believe that drivers are the most integral part of Shoffr. They are the face of the business, and we spend a lot of time & efforts to get them vested in our values. We take extra efforts to take care of them and design policies to help wherever we can, so that in turn, they genuinely feel like taking care of our guests. Building an operations culture that is transparent, honest, and empathetic towards drivers and guests alike is deeply rooted in our DNA and perhaps also our biggest strength.

As we continue to scale, our goal and vision remains rooted - we're building Shoffr to be the gold standard of rides. Not the biggest. Not the one in most cities. Not one which raised this much or is valued at X dollars. But as the most loved ride experience there is in India.